Luxurious Handwork Saree: Pure Chiffon Crape with Kardhana & Gotta Patti Embroidery

At Amai, your satisfaction is our top priority. However, due to the handcrafted and customized nature of our products, we have a strict policy regarding returns and refunds.

No Returns or Refunds

We do not accept returns or offer refunds under normal circumstances. Each item is unique, and slight variations in color, design, or minor imperfections are inherent to handcrafted goods. These characteristics are not considered defects and do not qualify for a return or refund.

Exceptions for Damaged Products

The only exception to our policy is if you receive a damaged product. In this case, you must report the damage to us within 12 hours of delivery.

To be eligible for a return or refund, you must:

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  Provide clear photos or a video of the damaged item.
  
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  Include your order details with your report.
  

Any reports of damage made after the 12-hour window will not be eligible for a return or refund. We kindly ask that you inspect your package immediately upon delivery to ensure a smooth process.

For any return or refund-related questions, please contact us at amaijaipur@gmail.com

Thank you for your understanding and continued support.

At Amai, we are committed to getting your handcrafted items to you as quickly and safely as possible.

Processing Time: All orders are processed and dispatched within 2-4 business days from the time of purchase.

Shipping Time: Delivery typically takes 5-7 working days after dispatch, though this may vary depending on your location.

Shipping Charges: Any applicable shipping charges will be calculated and shown at checkout before you complete your purchase.

Tracking: Once your order has been shipped, you will receive an email with your tracking details, allowing you to monitor its progress.

Important Note: While we strive for timely delivery, we are not responsible for delays or damages that may occur while the package is in transit with the courier service. Unforeseen circumstances may occasionally cause delays.

For any shipping-related questions, please contact us at amaijaipur@gmail.com

For any inquiries, issues, or complaints related to our website or store, please feel free to reach out to us.

Person of Contact / Grievance Officer
Name: Nihansh Sharma
Email: amaijaipur@gmail.com
Address: Disha Creation, 357, Sector 38, Rajat Path, Mansarovar, Jaipur-302020

We value your trust and are here to ensure a smooth shopping experience with Amai by Disha Creation.

By accessing or using the Amai website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

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  Pricing and Availability: We reserve the right to change the prices and availability of our products without notice.
  
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  Order Processing: Orders are processed only after payment confirmation.
  
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  Shipping: Shipping timelines are subject to our shipping policy. We are not responsible for delays caused by the courier service.
  
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  Returns and Refunds: Returns and refunds are only accepted for damaged goods. You must report any damage within 12 hours of delivery.
  
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  Contact Information: For any questions or concerns, please contact us at amaijaipur@gmail.com.
  

Your use of this website constitutes your agreement to these terms.