Orders & Payments
What payment methods do you accept?
We offer a variety of secure payment options, including Debit/Credit Cards, UPI, and Netbanking. For your convenience, Cash on Delivery (COD) is also available for domestic orders.
Can I cancel or return my order?
- Cancellations: You may cancel your order at any time before it has been dispatched.
- Returns: If you wish to return an item, please reach out to our customer care team via Email, WhatsApp, or Phone. We highly recommend reviewing our full [Return & Refund Policy] for specific details and timelines.
Do you accept bulk orders?
Absolutely! We are happy to facilitate bulk orders. Please get in touch with our Customer Care team directly so we can discuss your requirements and provide you with the best possible service.
Shipping & Delivery
How long will it take to receive my order?
Once your order has been shipped, the estimated delivery timelines are:
- Domestic (India): 4–5 business days.
- International: 10–15 business days.
Do you offer international shipping?
Yes, we ship our collections worldwide! To place an overseas order, simply select the “International Shipping” option on the cart page before proceeding to checkout with your address.
Customizations
Can I customize my Saree or Lehenga?
We love bringing your vision to life! Yes, we offer customization services for personally designed Sarees and Lehengas. To start your custom order, please contact us via WhatsApp, Call, or Email, or simply fill out the contact form at the bottom of this page.
Can I use my own vision to customize a Saree or Lehenga?
Absolutely! We believe your outfit should be as unique as you are. You can browse our signature handwork patterns and existing design gallery for inspiration, then mix and match elements to redesign them according to your imagination. Our team will work closely with you to bring your creative vision to life using our traditional craftsmanship.